Leadership training
You would you like to develop your management and team leaders in a targeted manner and support them in achieving their business goals effectively and with great certainty? You as a department head, would like to prepare your management team for upcoming challenges, sharpen their leadership practices and commit them to joint future strategies?
We are delighted to offer you programmes tailored to your needs so that you achieve your goals accurately and sustainably. These can be leadership, management or team-building programmes, and may include 360-degree team analyses. We are also happy to offer you workshops to further develop or sharpen your team’s business strategy.
Our faculty members are established team leaders who have taken on leadership roles in their professional experience and have the relevant methodological and didactic knowledge.
Also see:
Managerial and Business Skills
Business Strategy (3)
- Creating Blue Oceans (sustainable competitve advantages) and analyze tools and frameworks
- Reconstruct market boundaries
- Focus on the picture, not the numbers
- Reach beyond existing demand
- Get the strategic sequence right
- Overcome key organizational hurdles
- Buid execution into strategy
- Conclusion: Sustainability and renewal of Blue Ocean strategy
- Methods to invent and introduction to out-of-the-box thinking
- Methods to anticiapte and solve problems
- Business case: Innovative strategic decision
- Work on action plan for own solution
- Judgement and choice biases (framing, endowment bias, availability bias, heuristics, anchoring, mental accounting)
- Consuming statistical data (biases samples, regression to the mean, correlation and causation)
- Decisions under risk (measurement of utility, risk aversion, prospect theory)
- Decisions under uncertainty (subjective probability, causality, the sure thing principle)
- Red flags and safeguards
- Pulling it all together
IT Skills (5)
- Customising quick access toolbar
- Navigation
- Importing data
- Data management and analysis
- Logical statements
- Data mining with Excel
- Charting, including bridge charts
- Goal seek
- Conditional optimisation using solver
- Spreadsheet auditing and debugging
- Quick tour of key features
- Customising quick access toolbar
- Creating folders to improve productivity
- Working with Tasks
- Working with Calendar
- E-mail etiquette
- Custom formulae and functions
- Recording macros
- Creating macros from scratch
- Forms, buttons and drop-down menus
- Debugging VBA code
- Quick tour of key features
- Creating a presentation from a Word document
- Formatting slides, text, shapes and images
- Using tables, charts, Smart Art and Media
- Using content from other presentations
- Case studies
Leadership Skills (6)
- Analysis of target group and desired outcomes of communication
- Selection of media and styles of communication
- Application of communication strategy in a given context
- Presentation skills and practicing opportunities
- Go through a systematic approach and become master of your own business
- Segment your market and build a end user profile (persona)
- Product / services specialisation and value proposition
- Define your core and chart your competitve position
- Do the calculations and design your business model (incl. pricing)
- Calculate the life time value of acquired customer and the cost of customer acquisiton
- Develop a product plan in detail
- Start communications of your offering
- Leadership practices – how to be effective as a leader and manager
- Receive feedback from team leaders
- Model the way
- Inspire a shared vision
- Challenge the process
- Enable others to act and to deliver
- Encourage the hearts
- Bring it all together
- The principles of coaching (the art of inquiring, goal setting and reality testing)
- The practice of coaching (learning and enjoyment, motivation and self-belief, feedback and assessment) and mentoring
- Leadership for high performance
- Transformation through transpersonal coaching
- Benefits of managing and maintaining a professional network
- Ways of networking (physical, digital) and ways of getting introduced to further parties
- Map your own network of stakeholders
- Individual action plan
- What are the key elements of effective training and learning? How do adults learn best?
- How to overcome barriers to learning – how to create a long lasting learning impact (incl. learning transfer)
- How to engage participants and design/facilitate an effective training session
- Communication and presentation skills
Management Techniques (12)
- What are difficult conversations? How to master difficult conversations?
- Start with heart, learn to look, make it safe
- State my path, explore others paths
- Move to action, putting it all together
- Practice and receive feedback from others
- Phases of business meeting
- Analysis of stakeholders of meetings; chairing of meetings
- Planning and preparating of meetings (setting the agenda right)
- Conducting and facilitating the meeting
- Smart follow up (hold stakeholders responsible)
- Sources and causalities of stress
- Ways of handling stress effectively
- Become stress-resilient and resourceful in future situations
- Analysis of individual situations and action plan
- Separate appreciation, coaching, and evaluation
- Understand benefits of receiving and giving feedback
- Understand and see your blind spots
- Do not switchtrack
- Dimantle distortions and cultivate a growth identity
- Get going, pull together, learn and move ahead
- Understand styles of business writing and their purpose
- Understand target audience and goal of communication
- Choice of vocabulary and style
- Facts versus opinions / feelings
- Ways of planning and setting priorities
- Checking on your actual and future resources
- Setting individual priorities consciously and realistically, explore potential conflicts
- Develop action plan
- Understanding the business of banking and finance
- Expectations from the bank and the business (incl. ethics, code of conduct)
- Business etiquette
- Setting priorities and action plan
- Self management (how to set priorities, understand your strengths and weaknesses)
- What is delegation – models of effective delegation
- The line manager and delegation
- Delegation, instruction and monitoring (skill / will matrix, key elements of delegation)
- The planning of delegation (trust and delegation)
- Recuritment process and job profiles
- Various difficulties of selection
- Competencies, experiences, and potential
- Questioning techniques and evidences
- Asking smart follow up questions
- Interviewing for motivational fit
- Data integration and making conclusions
- Insights into talent development (e.g. potential vs. individual performance)
- Evaluate and position your team’s talents, profile their performance and potential
- Understand the goals that have been set for the individual talents and evaluate the demonstrated behaviors
- Check on the talents’ ability to learn, career aspiration, engagement, motivation and resilience
- Prepare the appraisal and talent conversation and anticipate feedback from talents
- Define appropriate actions and set next milestones
- Understanding development measures (incl. coaching and mentoring)
- Differences between leadership and management
- Typical roles of team members and team dynamics
- Situational leadership
- The “what happened” conversation, the feeling conversation and create a learning conversation
- Seperate the people from the problem
- Focus on interestes of the parties and not on their positions
- Action plan
- Pitfalls in projects
- Roles and responsibilities in projects and stakeholder management, project governance, project sponsor and organization
- Excellence in planning and setting appropriate goals
- Projects and change
- Financial analysis
- Project crisis, does and don’ts
- Tools and instruments
- Action points and next steps
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